Cause Marketing to Boost Startups and Small Business

There are many benefits for small businesses or startups to engage in cause marketing. For those who do not have resources to run a full marketing program a cause campaign can raise visibility by providing local or even national media attention. It also creates a positive image that provides a competitive edge over the competition. Research shows people will choose products that support a cause over ones that don’t. That immediate customer goodwill created through the cause marketing campaign can translate into long term customer loyalty while engaging, attracting and retaining quality employees. Many Nonprofit’s also hold fundraisers, which can provide small businesses and startups networking opportunities with stakeholders and potential clients or investors. An ad I did for a local restaurant supported local food banks.

Despite not having the funding to take part in large-scale efforts, there are ways a small business or new startup can engage in cause marketing through participation and sponsorship in local charity events or activities. The book Cause Marketing for Nonprofits provides some examples including the participation of banks in the Food Bank for New York City Bank-to-Bank partnership and the Canadian Cancer Society’s daffodils sale through Thrifty Foods.

I found an example of local small businesses using cause marketing in a Jewelry trade magazine. Many jewelry stores are still locally owned and family run small businesses that can benefit from cause marketing efforts. One way is for jewelers to participate in local silent auctions through donations. They bring media attention and goodwill to the business and could turn into longer term cause marketing efforts. Another example is a jeweler who created “Battery Mondays” in an effort to raise money for Jewelers for Children. The jeweler says people specifically come in on Monday to make sure the proceeds benefit a nonprofit. Designating a day of the week to benefit a nonprofit is an effective method to increase traffic and sales on traditionally slow days.

Other suggested small business efforts I found included book drives for local child’s learning centers, support for local museums, field trips for children at local schools or sponsoring children’s sports teams and league charitable events. The local hardware store by my house raises money for Vickie’s Angel Walk – a local nonprofit with a mission of helping families fighting cancer who have difficulties paying their bills during the challenging times of fighting their cancer. The small business owner makes it easy to make a donation to the cause at checkout.

A tech startup version of these efforts could be donating a small amount of new account fees to a cause or nonprofit the target audience cares about. Then get other websites and bloggers to promote it for you. Encourage current and new customers the share the effort via social media.

What cause can you support to help jump start your business?

Celebrity, Media Outreach And Events Oh My!

Three PR techniques that can be very powerful are celebrity, media outreach and events. There is one campaign that used both very well in its launch. Product RED is a huge cause project created by Bono and Bobby Shriver that raises money for the Global Fund To Fight AIDS, Tuberculosis and Malaria by donating a portion of profits from a range of branded products. American Express, Converse, Giorgio Armani and Gap were the initial partners in the program. GAP ran a lot of advertising surrounding the launch, but they also used a lot of media outreach for a cause made newsworthy because of all the celebrity support. Penelope Cruz, Jennifer Garner, Chris Rock, Maria Shriver and Steven Spielberg all promoted and represented various Product RED goods. For the launch event Bono, Winfrey and other celebrities shopped in downtown Chicago in an effort to enlist support followed by a full episode of The Oprah Winfrey show dedicated to the cause campaign.

But you don’t need celebrities to have a powerful PR campaign. General Mills is using a contest to make their cause campaign newsworthy. “My Hometown Helper” is designed to link its Hamburger Helper brand to community involvement. In 2006 it gave $133,000 in grants to 33 towns and cities for various projects from installing lights for a football field, cleaning up a local river and purchasing ambulance equipment. It is a national story because of the contest. Applicants are asked to write a short essay describing how the grant would help with a community project. Awards range from $500 to $15,000. But the company also picked up press coverage in small communities such as Franklin, PA, whose newspaper ran a feature story about the local Rotarians renovating a theater giving credit to Hamburger Helper for the purchase of the chairs by participation in the company’s My Hometown Helper program.

Another way to garner PR attention is simply by aligning yourself with a hot news topic. Citizens Financial Group may be accused of green washing, but they are picking up attention for their new program called Green$ense which rewards customers who use their debit cards instead of writing checks. It started out refunded 10 cents for each electronic payment they make, up to $10 per month and $120 per year, but the company plans to double these rewards. Besides simply being green, this program is also attractive because it invites consumer participation. People are attracted to small, everyday things they can do like reducing paper transactions that can have a big impact on the environment. To the eco-consumer and eco-press anything tied to green will get attention.

How can you use these tactics to grow your brand?